Digital Academy

Send Professional Emails

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Learn the basics of writing workplace emails. In this lesson you'll learn about the different parts of an email and some general rules, then you'll practice writing and sending emails for different situations.

  • Recognise the importance of writing effective emails
  • Describe the qualities of a good email
  • Outline the basics of composing meaningful, concise and polite emails
  • Explain how to create an effective email signature
  • Discuss the strategies used to manage your inbox
  • Compare different types of email writing styles
  • Identify the correct form of addressing someone in an email
  • Discuss the safety aspects of conveying confidential information through email
  • Compare the legal validity of an email with any other written document

Resource details

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Contributed by: Digital Academy
Authored by: Tina Johnson, NHS England
Licence: More information on licences
Last updated: 08 July 2024
First contributed: 01 July 2022
Audience access level: Full user

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