Digital Academy

Communicating with diverse audiences

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Learning outcomes:-

  • Describe the layers and facets of culture and of other possible influences on communication practices
  • Assess which factors influence how they and others communicate
  • Reflect critically on their own and others' communicative behaviours to avoid unconscious bias
  • Describe different varieties of English and reflect critically on their own position as an English speaker
  • Apply a range of new strategies to establish rapport and achieve desired goals
  • Explain how language can be used to build interpersonal relationships
  • Evaluate the effectiveness of their communicative repertoire

Resource details

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Contributed by: Digital Academy
Authored by: Tina Johnson, NHS England, Programme coordinator
Licence: More information on licences
Last updated: 05 July 2024
First contributed: 01 July 2022
Audience access level: Full user

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