Digital Academy

The Importance of Emotional Tone in the Digital Age

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Technology can be dehumanizing. Even our day-to-day personal interactions conducted in digital bursts risk losing the heart of who are. Kareem Yusuf shows how people have aimed to embed emotional "tone" into their digital lives, from text-messages to data. He explores why, in today's fully digitized and globalized world, we must strive to incorporate tone into everything we do.

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Contributed by: Digital Academy
Authored by: Sunita Smith, HEE
Licence: More information on licences
First contributed: 01 July 2022
Audience access level: Full user

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