Make Every Contact Count (MECC) [High Quality]

Make Every Contact Count (MECC) enables the delivery of consistent and concise health and wellbeing information and encourages individuals to engage in conversations about their health at scale across organisations and populations.

The fundamental idea underpinning the MECC approach is simple. It recognises that staff across health and care, local authority and voluntary sectors have thousands of contacts every day with individuals and are ideally placed to support health and wellbeing.

MECC is intended for anyone who has contact with people to “Make Every Contact Count” and develop public health knowledge.

How learners will benefit from doing this course

The MECC elearning programme is designed to support learners in developing an understanding of public health and the factors that impact on a person’s health and wellbeing. It focuses on how asking questions and listening effectively to people is a vital role for us all.

A MECC interaction takes a matter of minutes and is not intended to add to existing busy workloads, rather it is structured to fit into and complement existing engagement approaches.

Who it’s aimed at?

MECC is for everyone, it is not restricted to one person, profession or organisation.

• For organisations, MECC means providing staff with the leadership, environment, training and information they need to deliver the MECC approach.
• For staff, MECC means having the competence and confidence to deliver health and wellbeing messages, to help encourage people to change their behaviour and to direct them to local services that can support them.
• For individuals, MECC means seeking support and taking action to improve their own health and wellbeing.