You have to be signed in to use this resource.
Resource: 20-essential-digital-work-tasks-download
The Essential Digital Skills Framework defines 20 tasks across five areas:
Communicating – Use email, messaging apps, video calls, and professional networks (e.g., LinkedIn).
Handling Content & Information – Create, share, and collaborate using tools like Teams, OneDrive; complete digital records; follow IT policies; sync info across devices.
Transacting – Access salary/tax info securely; manage authentication and privacy settings.
Problem Solving – Use online tutorials, search engines, and job-specific software to improve productivity.
Being Safe & Legal Online – Identify secure sites/Wi-Fi, avoid phishing, update software, follow data protection, and act cautiously online.
Resource details
| Contributed by: | AHP Workforce Toolkit |
| Authored by: |
|
| Licence: | Creative commons: Attribution-NonCommercial 4.0 International More information on licences |
| First contributed: | 28 November 2025 |
| Audience access level: | General user |
Share this resource
Report an issue with this resource
You may report a resource, for example, if there is an issue with copyright infringement, breach of personal data, factual inaccuracies, typing errors or safety concerns. The type of issue will determine whether the resource is immediately removed from the platform or if the contributor is asked to make amendments. You can report a resource from the resource information page or by contacting the Learning Hub support team.
You can contact the Learning Hub support team by completing the support form or if you have a general enquiry you can email enquiries@learninghub.nhs.uk.