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Conflict Resolution
This has been designed to develop your understanding of Conflict Resolution and help you apply this to your own professional practice.
The course will look at how we communicate, and what emphasis can be placed on non-verbal communication such as body language and gestures, particulary in conflict situations.
It will look at how and why communication sometimes fails, and help you develop effective communication skills, along with conflict management strategies and techniques to minimise the risk to yourself and others.
Later on in the course you will be able to find out about other Conflict Resolution training that is available
Resource details
| Contributed to: |
Community contributions Community resources are online learning and digital materials provided by the wider Learning Hub community that anyone can contribute to. |
| Contributed by: | KGH Staff Development |
| Authored by: |
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| Licence: | Creative commons: Attribution-NonCommercial 4.0 International More information on licences |
| First contributed: | 21 September 2021 |
| Audience access level: | Full user |
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