Digital Academy

Introduction to Bots

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Gain a better understanding of the concept of bots and their uses in business by studying the course Introduction to Bots. The course will also look at the different types of bots which can be implemented, and the tools that are available to help build them. First, you will be introduced to bots and the reasons for their rising popularity. You will learn how bots can enhance existing websites and apps, and the importance of bots to automating online messaging and conversation services. You will be introduced to the concepts of the Microsoft Bot Framework and LUIS. You will also be walked through the code necessary for the backend of the bots. Finally, you will look at how to effectively create a bot through coding a conversation. You will study how to use the Microsoft Bot Framework, in particular you will look at how to label intents and entities in the Bot Framework. You will also examine the strengths and limitations of bots and their uses. This course will be of interest to anyone who wishes to learn more about the new and upcoming field of bots and bot tools. It will also be of interest to anyone looking to increase their knowledge of how bots can enhance their websites.

Resource details

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Contributed by: Digital Academy
Authored by: Tina Johnson, NHS England
Licence: More information on licences
Last updated: 08 April 2024
First contributed: 30 June 2022
Audience access level: Full user

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