Recognising and managing conflict between children’s families and healthcare providers

Safeguarding Children and Young People: Roles and Competencies for Healthcare Staff

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To protect children and young people from harm, and help improve their wellbeing, all healthcare staff must have the competencies to recognise child maltreatment, opportunities to improve childhood wellbeing, and to take effective action as appropriate to their role. This intercollegiate document provides a clear framework which identifies the competencies required for all healthcare staff. Levels 1-3 relate to different occupational groups, while level 4 and 5 are related to specific roles. This version of the framework also includes specific detail for chief executives, chairs, board members including executives, non-executives and lay members.

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Contributed by: Recognising and managing conflict between children’s families and healthcare providers
Authored by: NHS England
Licence: More information on licences
First contributed: 16 May 2023
Audience access level: Full user

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