Digital Academy

Information Technology Fundamentals

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This credential earner demonstrates knowledge of information technology (IT) basics, methodologies of troubleshooting, and the tools and resources that IT professionals use. The individual has a conceptual understanding of computer basics, networking, hardware, software, computer security, and has experience supporting a customer with a simulated remote connection tool. The earner is aware of the job outlook in IT and is familiar with the skills required for success in various roles.

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Contributed by: Digital Academy
Authored by: IBM Skills Builder
Licence: More information on licences
First contributed: 20 May 2025
Audience access level: Full user

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