Digital Academy

Introduction to Data Analysis

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Data analytics is a strategy-based science where raw data is analyzed to detect trends, answer questions, or draw conclusions from a large batch of data. Using various techniques, raw data is converted into a form that allows companies and organizations to analyze important metrics. Without data analytics, these metrics would likely be buried under a mass of information. This process helps companies increase their overall efficiency.

Learning outcomes:

  • Discuss strategies to deal with special and common cause variations
  • Identify data performance tools like the Pareto chart, histogram, run chart, and control chart
  • Explain the structures of performance management
  • Differentiate between the "voice of the customer" and the "voice of the people"
  • Describe how to use data to drive improvement in your business
  • Explain special cases where the method for creating a control chart changes

Resource details

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Contributed by: Digital Academy
Authored by: Tina Johnson, NHS England, Programme Coordinator
Licence: More information on licences
Last updated: 05 July 2024
First contributed: 01 July 2022
Audience access level: Full user

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