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Writing Better Emails
Every form of communication is governed by a set of norms. Digital communication in the form of emails play a crucial role in professional communication and networking. This course teaches you email etiquette, the qualities of a good email and how to use its built-in features to make your messages clear. We improve your inbox management skills and explain how to employ the correct writing style. We also show you how to build an email policy.
- Recognise the importance of writing effective emails
- Describe the qualities of a good email
- Outline the basics of composing meaningful, concise and polite emails
- Explain how to create an effective email signature
- Discuss the strategies used to manage your inbox
- Compare different types of email writing styles
- Identify the correct form of addressing someone in an email
- Discuss the safety aspects of conveying confidential information through email
- Compare the legal validity of an email with any other written document
Resource details
| Contributed by: | Digital Academy |
| Authored by: |
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| Licence: | More information on licences |
| Last updated: | 05 July 2024 |
| First contributed: | 01 July 2022 |
| Audience access level: | Full user |
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