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Communication Access UK Module 3: TALK in telephone communication
Aims
- Help you understand the Standards and apply them using the TALK prompt on the telephone.
- Allow you to consider how your service can be adapted to better meet the needs of people with communication difficulties.
Content
Recap on the TALK prompt, and then a look at the differences between face-to-face and telephone communication when using the TALK prompt.
Resource details
| Contributed by: | The Walton Centre - e-Learning Catalogue |
| Authored by: |
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| Licence: | © All rights reserved More information on licences |
| First contributed: | 16 November 2022 |
| Audience access level: | Full user |
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