Recognising and managing conflict between children’s families and healthcare providers

RCPCH Family Advocates

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The family advocate is a named point of contact who can provide information to the family on the ESO process, and who can signpost them to sources of support. The family advocate should be identified through having a certain skill set rather than a defined professional background and this will vary depending on local circumstance. Advocates may come from the voluntary sector or the NHS.

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Contributed by: Recognising and managing conflict between children’s families and healthcare providers
Authored by: NHS England
Licence: More information on licences
First contributed: 16 May 2023
Audience access level: Full user

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