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Influencing and negotiating
Certificate available: complete this course to be awarded a certificate
This course will identify the skills and techniques used to influence others and techniques to improve the way we negotiate. Motivation and relationship management is explored as well as conflict management. You will understand the definition of negotiation and learn when this is used within the workplace.
Resource details
| Contributed by: | Healthcare Financial Management Association (HFMA) |
| Authored by: |
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| Licence: | © All rights reserved More information on licences |
| Last updated: | 26 October 2023 |
| First contributed: | 24 July 2023 |
| Audience access level: | Full user |
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