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Effective communication and presentation
Certificate available: complete this course to be awarded a certificate
This course examines the concepts of communication. Communication in healthcare organisations describes many things including an understanding of NHS policies, the vision of the organisation, how decisions are made and how information is provided to patients.
This course also looks at how to write effective reports and examines the skills required to plan presentations and present your ideas with confidence.
Resource details
Contributed by: | Healthcare Financial Management Association (HFMA) |
Authored by: |
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Licence: | © All rights reserved More information on licences |
Last updated: | 26 October 2023 |
First contributed: | 24 July 2023 |
Audience access level: | Full user |
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