NHS England Safe Learning Environment Charter

Our NHS People Promise

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The themes and words that make up Our People Promise have come from those who work in the NHS. People in different healthcare roles and organisations, have made it clear what matters most to them, and what would make the greatest difference in improving their experience in the workplace.

For many, some parts of the Promise will already match their current experience. For others,it may feel out of reach. We must all pledge to work together to make these ambitions a reality for all of us.

The people best placed to say when progress has been made are those who work in the NHS. The annual NHS Staff Survey has been redesigned to align with Our People Promise.

Using the Staff Survey as the principle way to measure progress will enable teams and departments, as well as whole organisations, to see their progress and take action to improve.

Only by making Our People Promise a reality will the NHS become the best place to work for all- where we are part of one team that brings out the very best in each other.

Our People Promise focuses on the following actions;

> We are compassionate and inclusive

> We are recognised and rewarded

> We each have a voice that counts

> We are safe and healthy

> We are always learning

> We work flexibly

> We are a team

Resource details

Contributed by: NHS England Safe Learning Environment Charter
Authored by: NHS England, NHS England
Licence: More information on licences
Last updated: 21 November 2023
First contributed: 17 November 2023
Audience access level: Full user

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