Artificial intelligence beyond the basics

Case studies of using chatbots to streamline mental health referrals

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With increasing numbers of referrals and a complex recruitment situation, Mind Matters was faced with a heavy administrative workload - slowing down the referral system for patients and affecting staff wellbeing.

This resource maps to capability ID 6.6.1.1.70 of domain 6 of the Artificial Intelligence (AI) and Digital Healthcare Technologies Capability Framework

Contributed by: Artificial intelligence beyond the basics
Authored by: NHS Transformation
Licence: © All rights reserved More information on licences
Last updated: 13 November 2024
First contributed: 19 September 2024
Audience access level: Full user

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