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Case study - Using Robotic Process Automation to improve manual recruitment
Learning outcomes on the use of RPA
Robotic Process Automation (RPA) uses software to complete repetitive, rules-based tasks such as administration to optimise the productivity of the existing NHS workforce and improve staff morale by enhancing human value and reducing task inundation, whilst also providing near-zero error rates, increased data quality, and reduced operational costs. The technology also enables data-driven decision making, improving patient and staff experience, clinical outcomes, and regulatory compliance.
This resource maps to capability ID 6.6.3.2.92 of domain 6 of the Artificial Intelligence (AI) and Digital Healthcare Technologies Capability Framework
Additional information
The Trust was faced with the challenge of reducing both the recruitment department’s cost and the trust’s bank and agency staff expenses. It also needed to fill vacancies more quickly and improve candidate and staff experience.
Resource details
| Contributed by: | Artificial intelligence beyond the basics |
| Authored by: |
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| Licence: | More information on licences |
| First contributed: | 19 September 2024 |
| Audience access level: | Full user |
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