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Care & Civility e-Learning
The aim of this session :
1.To understand the key concepts around “civility” in the health workspace
2.To explore its impact on patient and organisational outcomes
3.Increase awareness of the Trusts expectation of you as an employee in relation to your behaviour and attitude.
4.Recognise the importance of agreed shared behaviours and values
5.How to improve and embed the positive benefits created by civility
6.How to challenge and counter the negative aspects of “incivility” in the workplace
Resource details
| Contributed by: | North Tees and Hartlepool Trust |
| Authored by: |
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| Licence: | © All rights reserved More information on licences |
| Last updated: | 21 July 2022 |
| First contributed: | 08 October 2021 |
| Audience access level: | Full user |
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