You have to be signed in to use this resource.
Claims CaseHub Training - Case Review and Case Plan
Welcome to this short Case Plan and Case Review training module.
This session explains what steps should be undertaken within the CaseHub software to carry out an initial Case Review, including completion of the Manage Case Plan task.
In addition, it explores how to update a Case Plan and IAS37 Apportionment and reserves, during the lifecycle of the case.
Finally, it covers all the CaseHub user tasks that require completion along with any related essential business practices.
When you have completed this short module, you should be able to:
- Verify case information.
- Add learning codes.
- Send new case acknowledgement letters.
- Manage Case Plans and IAS 37.
- Create Co-Defendant case(s) and apportionment.
- Update reserves.
- Complete the first Case Plan Approval Process.
Resource details
| Contributed by: | NHS Resolution CSP |
| Authored by: |
|
| Licence: | © All rights reserved More information on licences |
| Last updated: | 05 June 2025 |
| First contributed: | 23 April 2025 |
| Audience access level: | Full user |
Share this resource
Report an issue with this resource
You may report a resource, for example, if there is an issue with copyright infringement, breach of personal data, factual inaccuracies, typing errors or safety concerns. The type of issue will determine whether the resource is immediately removed from the platform or if the contributor is asked to make amendments. You can report a resource from the resource information page or by contacting the Learning Hub support team.
You can contact the Learning Hub support team by completing the support form or if you have a general enquiry you can email enquiries@learninghub.nhs.uk.