You have to be signed in to use this resource.
NHSE TEL Support: Management: Dealing with Difficult People
Everybody is different. We each have different backgrounds, upbringings, values and styles. We cannot control how others will behave but we can control how we behave and how we approach certain situations. Dealing with difficult people is something we will all have to do at some time and no workplace is without them. This module will use a number of scenarios to introduce how you can deal more effectively with difficult people.
Resource details
| Contributed by: | NHSE TEL Support |
| Authored by: |
|
| Licence: | © All rights reserved More information on licences |
| Last updated: | 01 September 2023 |
| First contributed: | 15 October 2012 |
| Audience access level: | Full user |
Share this resource
Report an issue with this resource
You may report a resource, for example, if there is an issue with copyright infringement, breach of personal data, factual inaccuracies, typing errors or safety concerns. The type of issue will determine whether the resource is immediately removed from the platform or if the contributor is asked to make amendments. You can report a resource from the resource information page or by contacting the Learning Hub support team.
You can contact the Learning Hub support team by completing the support form or if you have a general enquiry you can email enquiries@learninghub.nhs.uk.