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Claims Pre-litigation Training-Drafting Advice to Member or Beneficiary
Certificate available: complete this course to be awarded a certificate
This module describes the purpose of the Memberor BeneficiaryReport , explaining why it is important in the claims process,and identifieskey differences between BAU and Pre-litigation Memberor BeneficiaryReports.
It explores how to apply best practice when drafting a clear and effective Memberor BeneficiaryReport, and shows how to writea quick reference checklist to support consistent and accurate report writing.
Resource details
| Contributed by: | NHS Resolution CSP |
| Authored by: |
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| Licence: | © All rights reserved More information on licences |
| Last updated: | 02 June 2026 |
| First contributed: | 06 October 2025 |
| Audience access level: | General user |
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