You have to be signed in to use this resource.
Equality & Diversity e-learning Module 1 - Introduction
Certificate available: complete this course to be awarded a certificate
Understanding Equality, Diversity, and Inclusion in the Workplace (Introduction): Gain an understanding of the Equality Act 2010, protected characteristics, unlawful discrimination, and practical ways to promote an inclusive workplace.
Further reading and references:
- ACAS: https://www.acas.org.uk/discrimination-and-the-law
- EHRC: https://www.equalityhumanrights.com/guidance/public-sector/public-sector-equality-duty/assessing-impact-and-public-sector-equality-2
- UK Government website: https://www.gov.uk/government/publications/public-sector-equality-duty-guidance-for-public-authorities/public-sector-equality-duty-guidance-for-public-authorities
- Hidalgo's levels of culture: https://ready.web.unc.edu/section-1-foundations/module-7/
- MANDELA model: https://www.developingtogetherswtp.org.uk/wp-content/uploads/2020/11/PCF-3_-Tool-8-Mandela-Model-1.docx.pdf
- ASKED model: https://www.vhwfresourcelibrary.org/resources/30_campina_bacote%20Cultural%20Competency.pdf
- Unconscious bias: https://asana.com/resources/unconscious-bias-examples
- Cognitive biases: https://thedecisionlab.com/biases
- Inclusive communication: https://www.aihr.com/blog/inclusive-communication/ , https://www.grammarly.com/business/learn/barriers-to-effective-communication/ , and https://haiilo.com/blog/comms-barriers-are-hurting-your-team-heres-how-to-fix-them-for-good
- Inclusive language: https://www.apa.org/about/apa/equity-diversity-inclusion/language-guidelines
- Microaggressions: https://equality-diversity.ed.ac.uk/students/microaggressions/what-are-microaggressions and https://www.inclusiveemployers.co.uk/blog/definitive-guide-to-microaggressions/
Resource details
| Contributed by: | Norfolk & Suffolk Training Hub |
| Authored by: |
|
| Licence: | © All rights reserved More information on licences |
| Last updated: | 11 August 2026 |
| First contributed: | 23 July 2026 |
| Audience access level: | General user |
Share this resource
Report an issue with this resource
You may report a resource, for example, if there is an issue with copyright infringement, breach of personal data, factual inaccuracies, typing errors or safety concerns. The type of issue will determine whether the resource is immediately removed from the platform or if the contributor is asked to make amendments. You can report a resource from the resource information page or by contacting the Learning Hub support team.
You can contact the Learning Hub support team by completing the support form or if you have a general enquiry you can email enquiries@learninghub.nhs.uk.