Call taker (EMD) mentor training - South Western Ambulance Service Foundation Trust

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Online learning package for experienced call takers who will be mentoring trainees.

A variety of topics are covered including feedback techniques, standards expected of call takers and professional boundaries.

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Contributed to: Community contributions
Community resources are online learning and digital materials provided by the wider Learning Hub community that anyone can contribute to.
Contributed by: John Ball
Authored by: Sarah Dalby, South Western Ambulance Service Foundation Trust
Licence: Creative commons: Attribution-NonCommercial 4.0 International More information on licences
First contributed: 29 January 2020
Audience access level: Full user

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