Human Factors and Patient Safety CHFG M2 V1

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Behaviour takes place within a wider context or system. System factors, both inside and outside the organisation, include legislation, policies, culture, people, processes, and resources are also crucial to patient safety. Many of these things, as individuals, we may not be able to influence and change easily.


In this module you will focus on what we can do to ensure that we are doing the right thing for the right patient at the right time. You will cover the following topics:

• Introduction to creating patient safety
• Situational awareness and cognitive workload
• Communication and mental models
• Speaking up
• Evaluation and summary

Resource details

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Contributed to: Community contributions
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Contributed by: Nijo Abraham
Authored by: Nijo Abraham, Northampton General Hospital, Administrator
Licence: © All rights reserved More information on licences
First contributed: 16 May 2024
Audience access level: Full user

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