Working with People and Communities to Improve Health Outcomes

This course is primarily designed for those working in the NHS and wider health and care systems in the UK. This includes clinical and non-clinical roles.

Understanding how to work effectively with diverse groups can help you better meet the needs of the different people you work with. This two-week course from NHS England will show you how simple changes can create big improvements to people’s lives and transform their access to healthcare services.

You’ll take a strengths-based approach to understand how you can work with people and not systems. With this knowledge, you’ll learn how your work can have a bigger impact. You’ll gain the confidence and knowledge to create a more compassionate service to match with your own values of patient-centred care. You don’t need to have any background knowledge or experience to take part.

A free upgrade is available for NHS staff who register for the course using the above link. The upgrade means that you’ll receive a certificate of completion as well as unlimited access to the course sessions and materials.