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Learn about the troubleshooting approaches for audio, video, and client issues in Teams, including collecting appropriate logs and identifying problems with different reports and dashboards.
Learning objectives
By the end of this module, you'll be able to:
- Describe key aspects of Teams troubleshooting.
- Identify call quality issues with call analytics.
- Identify call quality issues with Call Quality Dashboard.
- Identify call quality issues with the Direct Routing Health Dashboard.
Resource details
| Contributed by: | Digital Academy |
| Authored by: |
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| Licence: | More information on licences |
| Last updated: | 22 August 2024 |
| First contributed: | 01 July 2022 |
| Audience access level: | Full user |
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