WE-R NHS (Workforce and Education Research NHS)

Video consultations: a potential gamechanger in clinical education

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Video consultations have major affordances for clinical education. Our editorial casts a vision for a future where video consultations open up exciting and useful possibilities in clinical education.

Extract from Introduction

Newly published research by Greenhalghet al1uncovers reasons why GPs rarely do video consultations. They found that when face-to-face consultations are an option, video consultations are perceived as providing insufficient added benefit over telephone to justify their additional operational complexity. While discussing their findings, Greenhalghet alreference Rogers2in identifying that the adoption of any innovation is contingent on whether potential adopters perceive any benefit over existing practice. So, it appears that this innovation has not caught-on because GPs do not perceive it adds sufficient value in terms of clinical care.

At first sight this could suggest that video consulting in primary care was a temporary response to the COVID-19 pandemic and therefore has had its day. However, there is another perspective to consider — the education perspective. GPs may not perceive that video consultations confer sufficient advantage for clinical care, but what about for clinical education? From this perspective, video consultations could be a gamechanger....

This editorial is open access.

Additional information

Editorial published in September 2022.

Resource details

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Contributed by: WE-R NHS (Workforce and Education Research NHS)
Authored by: Richard Darnton, Department of Public Health and Primary Care, University of Cambridge
Richard Thomson, Faculty and Student Development, School of Medical Education, Newcastle University.
Judy McKimm, Swansea University Medical School, Swansea University, Swansea
Licence: More information on licences
Last updated: 30 April 2024
First contributed: 22 March 2024
Audience access level: General user

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