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3. Managing difficult situations using conflict resolution and de-escalation techniques in adult prison healthcare settings
Certificate available: complete this course to be awarded a certificate
This session takes you inside the prison and enables you to observe a simulated scenario where you will be able to make decisions that will affect the outcome of the scenario. You should notice the communication skills of the people involved and how these work to resolve or worsen the situation.
Resource details
| Contributed by: | Nursing in Adult Prison Healthcare Settings |
| Authored by: |
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| Licence: | © All rights reserved More information on licences |
| Last updated: | 14 November 2024 |
| First contributed: | 12 November 2024 |
| Audience access level: | General user |
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