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Communication Skills Fundamentals
Certificate available: complete this course to be awarded a certificate
You’re unlikely to see a job description without these words: “Must have excellent communication skills.” But have you ever found yourself wondering what that means—or how to demonstrate you’re a good communicator?
In this course, you’ll learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood.
Resource details
| Contributed by: | HPFT Training Catalogue |
| Authored by: |
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| Licence: | Creative commons: Attribution-NonCommercial 4.0 International More information on licences |
| First contributed: | 21 February 2025 |
| Audience access level: | General user |
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