Emotional wellbeing training for mental health crisis staff

These emotional wellbeing bite-sized sessions were developed by Samaritans and NHS England to help you support your own and others’ emotional health. Each session takes around 20 minutes and includes animations, models, interactive questions and space for self-reflection. The programme consists of a series of short, self-directed elearning sessions that can be completed alone or alongside the Samaritans Listening Skills and Emotional Health (LS) course. 

 

Intended audience 

These sessions are for anyone working in health and care settings who may support people in distress, including: 

• Mental health crisis workforce 

• Staff in community and acute services 

• Ambulance and urgent care staff 

• Children and young people’s mental health teams 

• Wider health and care professionals interested in emotional wellbeing 

 

Key areas covered 

The sessions explore: 

• How everyday stress can affect emotional wellbeing 

• Skills to support your own emotional health 

• Ways to help others who may be finding things difficult 

• Concepts and models used in Samaritans training 

• Understanding and responding to strong emotions 

• Complementary learning linked to Listening Skills and Emotional Health training 

 

Learning objectives 

By the end of the sessions, learners will be able to: 

• Recognise how stress and challenging situations can affect wellbeing 

• Explore simple tools to support their own emotional health 

• Use helpful approaches to support others who may be struggling 

• Build on skills learnt through Samaritans Listening Skills and Emotional Health training