You have to be signed in to use this resource.
Foundations of Strategic Communications
Course Description (Short): This course provides essential strategies for effective communication in technical environments, focusing on audience understanding, verbal and nonverbal cues, and leadership communication.
Course Format: The course is divided into four modules, each containing lessons and module-end assessments. The format includes reading materials, practical exercises, and assessments to reinforce learning.
Time to Complete:
3 months at 7 hours a week
List of Learning Objectives:
-
Understand the core principles of technical communication.
-
Enhance communication skills through foundational techniques.
-
Tailor communication strategies to different stakeholders.
-
Develop essential listening skills.
-
Gain insights into nonverbal communication in the workplace.
-
Master various communication styles and effective listening.
List of Skills Covered by the Course:
-
Technical communication
-
Audience analysis
-
Verbal communication
-
Nonverbal communication
-
Leadership communication
-
Effective listening
-
Body language
Certifications:
You can create a free Coursera Account and “Audit” the course for free
If you want to secure the certificate from Coursera and Johns Hopkins then there is a fee (see website for details)
Mapped to NCF
DAC5 L5: You can mediate between people and mend relationships, communicating with stakeholders at all levels.
Resource details
Contributed by: | NHS Data and Analytics Academy |
Authored by: |
|
Licence: | More information on licences |
First contributed: | 02 June 2025 |
Audience access level: | General user |
Report an issue with this resource
You may report a resource, for example, if there is an issue with copyright infringement, breach of personal data, factual inaccuracies, typing errors or safety concerns. The type of issue will determine whether the resource is immediately removed from the platform or if the contributor is asked to make amendments. You can report a resource from the resource information page or by contacting the Learning Hub support team.
You can contact the Learning Hub support team by completing the support form or if you have a general enquiry you can email enquiries@learninghub.nhs.uk.