NHS Data and Analytics Academy

Foundations of Strategic Communications

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Course Description (Short): This course provides essential strategies for effective communication in technical environments, focusing on audience understanding, verbal and nonverbal cues, and leadership communication.

Course Format: The course is divided into four modules, each containing lessons and module-end assessments. The format includes reading materials, practical exercises, and assessments to reinforce learning.

Time to Complete:

3 months at 7 hours a week

List of Learning Objectives:

  1. Understand the core principles of technical communication.

  1. Enhance communication skills through foundational techniques.

  1. Tailor communication strategies to different stakeholders.

  1. Develop essential listening skills.

  1. Gain insights into nonverbal communication in the workplace.

  1. Master various communication styles and effective listening.

List of Skills Covered by the Course:

  • Technical communication

  • Audience analysis

  • Verbal communication

  • Nonverbal communication

  • Leadership communication

  • Effective listening

  • Body language

Certifications:

You can create a free Coursera Account and “Audit” the course for free

If you want to secure the certificate from Coursera and Johns Hopkins then there is a fee (see website for details)

Mapped to NCF

DAC5 L5: You can mediate between people and mend relationships, communicating with stakeholders at all levels.

Resource details

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Contributed by: NHS Data and Analytics Academy
Authored by: Johns Hopkins University, Coursera
Licence: More information on licences
First contributed: 02 June 2025
Audience access level: General user

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