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Home Digital Academy User Centred Design (UCD) 5. Case Studies
5. Case Studies
Digital Academy
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Recordings from the Community of practice

Here you will find recordings from our community of practice

Standards and Assurance

Type: Case
Not yet rated
Authored by Karina Lewis, NHS England, Digital Assurance Lead

Service Design

Type: Case
Not yet rated
Authored by Pete Nuckley, NHS England, Head of UCD in the regions

User Research and Service Design

Type: Case
5 out of 5 (1 rating)
Authored by Naz Akhtar, NHS England, Senior Product Manager: Trainee Information Systems (TIS) - Bella Burt-Morris, TPXimpact, Design Director (Design Operations)

Service design 101

Type: Case
Not yet rated
Authored by Ibari Abani, TPX Impact, Service designer